Product profile
Unit21 Case Management
By Unit21
A case-management product that ingests alerts, prioritizes investigative work, gathers evidence, produces summaries, maintains human approval, and connects cases to regulatory filings.
Product research reviewed
Research notes
What the public record shows
- Overview
- A case-management product that ingests alerts, prioritizes investigative work, gathers evidence, produces summaries, maintains human approval, and connects cases to regulatory filings.
- Unit21 profile context
- Unit21 provides fraud and anti-money-laundering software. Its Case Management product combines alert intake, investigation, evidence gathering, human review, audit logging, and regulatory-filing workflows.
- Primary use cases
- Triaging AML and fraud alerts, conducting investigations, documenting findings, completing quality review, and progressing cases to SAR or STR filing.
- Target customers
- Not publicly disclosed
- Data coverage
- Not publicly disclosed
- Deployment
- Not publicly disclosed
- Integrations
- Not publicly disclosed
- Implementation
- Not publicly disclosed
- Pricing approach
- Not publicly disclosed
- Documented strengths
- Not publicly disclosed
- Limitations and considerations
- Not publicly disclosed
Evidence matrix
Capabilities
The table covers every canonical capability in the product's listed categories.Unverified means the reviewed public sources did not confirm the capability; it does not mean the capability is absent. “Not supported” is used only for a directly sourced, explicit limitation.
| Category | Capability | Evidence state | Source note |
|---|---|---|---|
| AML Case Management | Alert triageQueues, assignment, and prioritization of incoming alerts. | Partial | Unit21 documents configurable alert queues and dynamic risk-based prioritization, but the public page does not explicitly describe assignment controls.Official evidence ↗ |
| AML Case Management | Configurable workflowsInvestigation stages and checklists are configurable. | Partial | The product page documents customizable workflows and alert queues, but does not publicly specify configurable investigation checklists.Official evidence ↗ |
| AML Case Management | SAR/STR filing supportSupports preparing or e-filing regulatory reports. | Supported | Unit21 supports generating, reviewing, submitting, and tracking SAR, CTR, and STR reports within its AML workflow.Official evidence ↗ |
| AML Case Management | Complete audit trailEvery action is time-stamped and attributable. | Partial | The case-management page states that all actions are logged with a complete audit trail, but does not publicly define every timestamp and actor field.Official evidence ↗ |
| AML Case Management | Narrative & evidence packagingBuilds case narratives with attached evidence. | Supported | Unit21 documents evidence gathering, automated investigation summaries, final narrative drafting, and regulatory narrative templates.Official evidence ↗ |